ItTalk

Whatsapp is no longer used just for chatting and it will be the main space for all the 3 billion people to connect by 2026. It is the app where they talk, share and shop. Moreover, customers expect brands to be active and responsive. Every brand uses whatsapp but being on it is not enough because it is important to send the right message to the right person at the right time which makes the difference with the help of automation. Whatsapp marketing automation solution comes in and helps you to save time, connect faster and give customers a personal experience. Let us discuss why it is important for every business to have Whatsapp automation in 2026. 1. Your Customers Are Already There and Waiting for You Whatsapp is a part of everyday life and is no longer new to use, it is basically used to chat with family, friends but now it is used to chat with trusted brands. Customers do not need to open email or call customer care for the quick answers and updates as expected. Whatsapp gives an ...

In the age of instant gratification, every customer is expecting an instant resolution to their queries. Long wait times and inconsistent communication hamper customer satisfaction, brand reputation, and ultimately business profits drop in return. This is exactly where ItTalk comes into play—an AI-driven platform designed to  automate WhatsApp Business , streamline operations, and elevate the overall experience for both businesses and their clients. Imagine a customer visiting your website with a query related to your product, service, or order status. In the bygone era devoid of digital means, one would maybe wait hours or even days for a response. However, with ItTalk, intelligent chatbots handle these inquiries instantly. Specifically built to understand context and intent, these bots can resolve up to 80% of common customer queries. This in turn gives the support team enough time to focus on complex issues that require human judgment. The result? Customers feel heard and valued...

Good communication is a key to success for every business in today’s digital world because of the customers’ expectation for quick replies and personal attention. That’s why whatsapp is used for business communication with customers. Whatsapp is one of the most trusted and widely used apps in the world with 2.5 billion users. Communication has become smart and easy with the help of Whatsapp Business API to talk with customers directly to send updates and automate replies. The best part is that you can do it on a platform used by people daily for communication. We will discuss the 10 classic benefits of using  Whatsapp API  for your business and see how ItTalk by Imbibe Tech, a  WhatsApp API provider in India  can make a difference in your business. 1. Direct Connection with Customers You can send messages to your customers directly on Whatsapp instead of using emails or calls with the help of WhatsApp API to build trust and improve engagement with your customers. The...

In 2025, businesses are embracing digital transformation faster than ever. WhatsApp — a platform once meant for casual chats — has evolved into a   powerful marketing and customer engagement tool . With over 2 billion users worldwide, it’s not just where conversations happen; it’s where businesses build relationships, close deals, and deliver real-time support. That’s where  WhatsApp automation  steps in — and among the top platforms making it possible is  ItTalk by Imbibe Tech , a   Meta-Authorized WhatsApp Business API Provider . Let’s explore  when ,  why , and  how  to automate your WhatsApp Business effectively, and how  ItTalk  simplifies communication, boosts engagement, and scales your business seamlessly. When Should Businesses Consider WhatsApp Automation? Every business reaches a stage where managing hundreds of customer messages becomes overwhelming. Manual replies can delay responses, frustrate customers, and cause miss...